Technical Support

Job Description

Qualifications

Technical Support

Location: Poway, CA, USA

Industry:
Hours: Full time
Salary: $17.50

Description: ITG<p><span style="color: rgb(73, 78, 81);">We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will </span><i>work</i><span style="color: rgb(73, 78, 81);"> on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.</span><br></p><h2>IT Support Duties and Responsibilities</h2><ul><li>Install and configure software and computer systems.</li><li>Troubleshoot and resolve issues with software or hardware.</li><li>Walk colleagues or clients through steps to help them resolve their technical problems.</li><li>Maintain procedures and reports that provide technical support to the entire organization.</li><li>Analyze records and logs to spot underlying trends and potential issues.</li><li>Support the implementation of new solutions or applications.</li><li>Establish accounts for new users and assist with password or login problems.</li><li>Test, evaluate, and make decisions about new technology for the business.</li><li>Participate in business-wide meetings to provide insight into technical requirements.</li></ul><h2>IT Support Requirements and Qualifications</h2><ul><li>Associate’s or bachelor’s degree in computer science or a related field.</li><li>1+ years of experience in a technical support role.</li><li>Certifications are preferred, but not required.</li><li>Working knowledge and expertise with a variety of software, hardware, and applications.</li><li>Willingness to solve complicated problems and see projects through to completion.</li><li>Analytical skills to study problems and records and identify solutions.</li><li>Team-oriented attitude to help other colleagues and departments with technical problems.</li><li>Strong interpersonal communication and relationship-building skills.</li><li>Ability to manage time and effectively prioritize numerous projects at one time.</li></ul>

Job description:

<p><span style="color: rgb(73, 78, 81);">We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will </span><i>work</i><span style="color: rgb(73, 78, 81);"> on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.</span><br></p><h2>IT Support Duties and Responsibilities</h2><ul><li>Install and configure software and computer systems.</li><li>Troubleshoot and resolve issues with software or hardware.</li><li>Walk colleagues or clients through steps to help them resolve their technical problems.</li><li>Maintain procedures and reports that provide technical support to the entire organization.</li><li>Analyze records and logs to spot underlying trends and potential issues.</li><li>Support the implementation of new solutions or applications.</li><li>Establish accounts for new users and assist with password or login problems.</li><li>Test, evaluate, and make decisions about new technology for the business.</li><li>Participate in business-wide meetings to provide insight into technical requirements.</li></ul><h2>IT Support Requirements and Qualifications</h2><ul><li>Associate’s or bachelor’s degree in computer science or a related field.</li><li>1+ years of experience in a technical support role.</li><li>Certifications are preferred, but not required.</li><li>Working knowledge and expertise with a variety of software, hardware, and applications.</li><li>Willingness to solve complicated problems and see projects through to completion.</li><li>Analytical skills to study problems and records and identify solutions.</li><li>Team-oriented attitude to help other colleagues and departments with technical problems.</li><li>Strong interpersonal communication and relationship-building skills.</li><li>Ability to manage time and effectively prioritize numerous projects at one time.</li></ul>

Educational requirements:

  • BA

Experience requirements:

  • Entry level

Desired Skills:

  • Computer Hardware Troubleshooting, 3 Years
  • Software Troubleshooting, 3 Years
  • Network Troubleshooting, 3 Years
  • Ticketing Software, 3 Years
  • Technical Support, 3 Years

Qualifications:

Benefits:

No

Incentives:

Date Posted: 2019-05-12 20:52:51

Technical Support

ITG

Poway, CA, USA

Experience

Entry level

Job Type

Full time

Salary/Hourly Pay

$17.50

Education

BA

Skills

Computer Hardware Troubleshooting, 3 Years Software Troubleshooting, 3 Years Network Troubleshooting, 3 Years Ticketing Software, 3 Years Technical Support, 3 Years

Job description

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

IT Support Duties and Responsibilities

  • Install and configure software and computer systems.
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues or clients through steps to help them resolve their technical problems.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions or applications.
  • Establish accounts for new users and assist with password or login problems.
  • Test, evaluate, and make decisions about new technology for the business.
  • Participate in business-wide meetings to provide insight into technical requirements.

IT Support Requirements and Qualifications

  • Associate’s or bachelor’s degree in computer science or a related field.
  • 1+ years of experience in a technical support role.
  • Certifications are preferred, but not required.
  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.

Be the first to see Technical Support jobs in Poway, California
Posted: 05/12/2019
Expires: 06/11/2019
Similar Jobs in Poway, California

Uber Driver-Partner: Drive with 24/7 support

Uber Driver Partners

Poway,CA

Technical Support Coordinator

Pima Medical Institute

San Marcos, CA

IT Support Specialist

One stop systems, Inc

Escondido, CA

Support Analyst II

Jack in the Box, Inc.

San Diego, CA

Technical Solutions Architect II

Sharp HealthCare

San Diego, CA