Assesses, plans, implements and evaluates the quality of care to patients during episodic and chronic visits.Assists physicians(s) in all diagnostic and therapeutic procedures, and provides education, counseling, andsupport to patients and their families. MedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient,every time, at every touch point. All associates are accountable for their role in meeting patient experiencestandards. Minimum Education/Training Valid RN license in the District of Columbia, Maryland or Virginia Experience 1 year related nursing experience, preferably in an ambulatory health setting or relatedspecialty involving substantial public contact. License/Certification/Registration Valid RN license in the District of Columbia, Maryland or Virginia, or any combinationas required based on work location(s). CPR certification required. Knowledge, Skills & Abilities Verbal and written communication skills. Basic computer skills preferred. Primary Duties and Assesses the educational needs of patients related to their condition. Develops and/or implements a health education plan for each patient/family unit and for groups of patients. Assists in the development of phone protocols for medical assistsants. Assists physician(s) with data collection. Coaches medical assistants to assist patients telephonically, including following pre-set protocols. Collaborates as part of the primary medical care team to formulate and document ambulatory care plans for patients and families. Communicates patient's clinical information clearly and accurately in verbal and written format. Assures that medical record is current, accurate, and contains appropriate documentation. Completes nursing assessments and conducts ongoing assessments of patients and families. Evaluates patient progress, conveys information to the physician and coordinates appropriate follow up actions. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Participates in policy and procedure development and training. Ensures that laboratory specimens are properly labeled, necessary paperwork is completed, and specimens are sent to the appropriate laboratory. Documents and files all laboratory results. Implements medical orders and the primary medical care plan for each patient. Dispenses, monitors, orders, and administers (by mouth, injection, or IV) in accordance with physician's plan of care. Performs venipuncture to obtain blood samples for testing and other duties within the standards of practice. Monitors patient phone calls to ensure that patients have an excellent patient experience when contacting the site. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Performs other duties as assigned. May serve as the primary backup for the duties and of other positions at the site. Prepares patients for physical examination and/or specimen collection. Assists physician(s) with invasive and noninvasive procedures and examinations. Processes telephone inquires, performs telephone triage, and documents patient phone calls. Records services and diagnosis on patient's encounter form to facilitate appropriate billing. About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
21 Jan, 2019
MedStar Ambulatory Services